Privacy Policy

1. Introduction

Aarav International JSR Packers and Movers (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy describes how we collect and process personal information when you use our website, request a quote, contact us, or use our packing and moving services in India.

2. Information We Collect

We may collect the following types of information:

• Contact details: name, phone number, email address
• Moving details: pickup/delivery addresses, preferred dates, service type, inventory notes, and messages you submit
• Communication records: calls, WhatsApp/email messages, and enquiry history related to your request
• Technical data: IP address, browser type, device information, and basic website usage data (if analytics tools are enabled)

We do not knowingly collect sensitive personal data unless you voluntarily share it for service purposes.

3. How We Collect Information

Information may be collected when you:

• Fill out a quote or contact form on our website
• Call, email, or message us on WhatsApp
• Engage our packing, moving, or storage services
• Browse our website (through cookies or similar technologies, where used)

4. How We Use Your Information

We use personal information to:

• Respond to enquiries and provide moving quotations
• Schedule, coordinate, and deliver relocation services
• Communicate booking updates, invoices, and support messages
• Improve our website experience and customer service
• Comply with legal, accounting, or regulatory requirements

We do not sell your personal information to third parties.

5. Sharing of Information

We may share limited information with:

• Operational partners (for example, transport or labour support) only as needed to complete your move
• Service providers such as hosting, email/SMTP, or website tools that help us operate the site
• Authorities when required by applicable law

Any partners are expected to use shared information only for the intended service purpose.

6. Cookies and Website Data

Our website may use essential cookies for basic functionality and, where enabled, analytics cookies to understand traffic and improve performance. You can control cookies through your browser settings.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure.

8. Data Retention

We retain personal information only as long as needed for quotation follow-up, service delivery, customer support, legal compliance, or legitimate business records. When information is no longer required, we take steps to delete or anonymize it where practical.

9. Your Choices and Rights

Subject to applicable Indian law, you may request access, correction, or deletion of your personal information, or ask us to stop marketing communications. To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

Our services are intended for adults arranging relocation. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party sites (for example, social media). We are not responsible for the privacy practices of those external websites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date.

13. Contact Us

For privacy-related questions or requests, contact:

Aarav International JSR Packers and Movers
Gurudwara Road, Jeeta Singh Bagan, Golmuri,
Jamshedpur – 831003, Jharkhand, India
Phone: +91 82101 56782 / +91 84347 00658
Email: aarav_international@yahoo.com

This Privacy Policy is a standard website notice for customer enquiries and service operations. For formal legal advice, consult a qualified professional.